Why we built Barq
Because small businesses in Palestine and Israel lose customers every day to voice notes nobody can listen to in time — and to English-first tools that don't understand the dialect.
How it started
In late 2025 we noticed a pattern: shop owners, restaurants, and salons in East Jerusalem, Ramallah, and Haifa were getting WhatsApp voice notes in Arabic and Hebrew — and either replying late or losing the customer entirely.
The tools on the market — ManyChat, Wati, Respond.io — are English-first. They auto-translate Arabic and Hebrew, don't understand spoken dialect, and don't handle voice notes natively. Some still don't support right-to-left scripts. Barq was built specifically to close this gap.
How we're different
We build Barq for Arabic and Hebrew from day one. The AI understands Levantine and everyday Israeli Hebrew. It transcribes voice notes accurately. And it replies in a natural tone — no translated software feel, no 'robot voice'.
We don't play the 'AI replaces humans' game. Barq is a supervised assistant. Every conversation appears in your dashboard, you can edit the reply before send, and you take over manually with one click.
Why 'Barq'
'Barq' is Arabic for a flash of light — the lightning that comes before thunder. It captures the product: instant, fast, effective replies. The Latin 'Barq' preserves the sound, and Hebrew 'ברק' carries the same meaning.
Who's behind Barq
Barq is founded and built by Hashem Abu Alteen, based in Jerusalem. Legal entity: Osek Patur (עוסק פטור) registered in Israel. For direct contact, write to support@heybarq.com.
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